Terms of Service

1. Acceptance of Terms

By creating an account, installing an add-on, or otherwise accessing our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Services

Crunchy Tools provides AI-powered tools for finance, operations, and productivity:

3. Eligibility

You must be at least 13 years old to use our Services. If you are under 18, you must have permission from a parent or guardian. By using our Services, you represent that you meet these requirements.

4. User Accounts & Registration

Some Services require you to create an account. You agree to:

• –Provide accurate, current, and complete information during registration
• –Maintain and promptly update your account information
• –Keep your account credentials secure and confidential
• –Notify us immediately of any unauthorized use of your account
• –Be responsible for all activities that occur under your account

You may not share your account with others or use someone else's account without permission.

5. License & Restrictions

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services for your personal or internal business purposes, subject to these Terms.

You agree NOT to:

• –Reverse engineer, decompile, or disassemble any part of the Services
• –Use the Services for any illegal or unauthorized purpose
• –Attempt to gain unauthorized access to our systems or other users' data
• –Use automated tools (bots, scrapers) to access the Services except through our official API
• –Interfere with or disrupt the Services or servers/networks connected to the Services
• –Remove, alter, or obscure any proprietary notices (copyright, trademark, etc.)
• –Use the Services to transmit harmful code (viruses, malware, etc.)
• –Resell, rent, lease, or sublicense access to the Services without our written permission
• –Use the Services in a way that violates any applicable laws or regulations

6. Google Workspace Add-on Specific Terms

Permissions & Scopes

Crunchy Sheets requests the minimum permissions necessary to function:

• –spreadsheets.currentonly — Read and modify the current spreadsheet only (not your entire Drive)
• –script.external_request — Send workbook data to our backend for AI processing
• –userinfo.email — Identify your account for usage tracking and billing

Compliance with Google Policies

Crunchy Sheets' use and transfer of information received from Google APIs to any other app adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• –We only access the current spreadsheet you have open, never your entire Drive or other files
• –Workbook data is used solely to provide the AI analysis functionality you request — this is the app's core functionality
• –We do not use Google Workspace user data to train AI models, serve advertising, or for any purpose other than providing the Services
• –Google user data is not sold, transferred, or shared with third parties except as necessary to provide or improve the core functionality of the add-on, or as required by law
• –Data handling is transparent and disclosed in our Privacy Policy

Data Retention & Deletion

Workbook content sent to our AI backend is processed in real-time and discarded immediately after generating a response — it is never persisted in any database or file system. Your email address and usage metrics are retained for as long as your account is active. You may request deletion of all account data at any time by emailing contact@crunchy.tools. Upon receiving a deletion request, we will delete your data within 30 days. For more details, see our Privacy Policy.

Revoking Access

You may revoke Crunchy Sheets' access to your Google account at any time by:

• –Visiting your Google Account security settings: https://myaccount.google.com/permissions
• –Removing the add-on in Google Sheets: Extensions → Add-ons → Manage add-ons
• –Contacting us to request account deletion

7. API Usage & Limits

We may impose usage limits on our Services, including but not limited to:

• –Number of API requests per day/month
• –AI tokens consumed
• –File size or complexity limits
• –Rate limits to prevent abuse

We reserve the right to modify these limits at any time. Excessive use, abuse, or use that degrades service quality for others may result in throttling, suspension, or termination of your access.

8. Data & Privacy

Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, and protect your data. Key points:

• –Your spreadsheet data remains in your browser and Google Sheets environment — only the queries and relevant context you submit are sent to our AI backend for processing
• –Workbook data sent to our backend is processed in real-time and discarded immediately after generating a response — it is not stored
• –We store only your email address and usage metrics (tokens consumed, timestamps) — never your spreadsheet content
• –Your data is never used to train AI models
• –All data is transmitted securely over HTTPS
• –You can request deletion of your account data at any time by contacting us

9. Third-Party Services

Our Services integrate with third-party platforms and APIs, including:

• –Google Workspace (Sheets, Drive APIs)
• –Anthropic (Claude AI for analysis)
• –QuickBooks / Intuit (for Friendly GL Agent)
• –Cloud infrastructure providers (Google Cloud, Vercel, Supabase)

Your use of these third-party services is subject to their own terms and policies. We are not responsible for the availability, functionality, or security of third-party services. If a third-party service becomes unavailable or changes its terms, we may need to modify or discontinue features that depend on it.

10. Intellectual Property

Our Content: The Services, including all software, code, designs, text, graphics, logos, and other materials, are owned by Crunchy Tools or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written permission.

Your Content: You retain all rights to the data you submit to our Services (e.g., spreadsheet content, financial data). By using our Services, you grant us a limited license to process, store, and transmit your data solely for the purpose of providing the Services. We do not claim ownership of your data.

11. User Content & Responsibility

You are solely responsible for the data you submit to our Services. You represent and warrant that:

• –You have the right to submit the data and grant us the necessary permissions
• –Your data does not violate any laws, regulations, or third-party rights
• –Your data does not contain malicious code, spam, or harmful content
• –You have obtained any necessary consents for processing personal data

We reserve the right to remove or refuse to process any data that violates these Terms or applicable laws.

12. Fees & Payment

Some Services may be offered for free, while others may require payment. If you subscribe to a paid plan:

• –You agree to pay all fees associated with your subscription
• –Fees are billed in advance on a recurring basis (monthly, annually, etc.)
• –All fees are non-refundable unless otherwise stated or required by law
• –We may change our pricing with 30 days' notice
• –You are responsible for providing valid payment information and keeping it up to date
• –If payment fails, we may suspend or terminate your access to paid features

13. Termination

By You: You may stop using our Services at any time by deleting your account or uninstalling our add-ons.

By Us: We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to:

• –Violation of these Terms
• –Fraudulent, abusive, or illegal activity
• –Non-payment of fees
• –Excessive use that degrades service quality
• –Protecting the security or integrity of our Services

Upon termination, your right to use the Services will immediately cease. We may delete your account data according to our data retention policies.

14. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

WE DO NOT WARRANT THAT:

• –The Services will be uninterrupted, secure, or error-free
• –The results or output will be accurate, complete, or reliable
• –Defects will be corrected
• –The Services will meet your specific requirements

AI-GENERATED CONTENT MAY CONTAIN ERRORS, INACCURACIES, OR HALLUCINATIONS. YOU SHOULD INDEPENDENTLY REVIEW AND VERIFY ALL OUTPUT BEFORE RELYING ON IT FOR FINANCIAL, LEGAL, OR BUSINESS DECISIONS. WE ARE NOT RESPONSIBLE FOR ANY DECISIONS YOU MAKE BASED ON AI-GENERATED CONTENT.

THE SERVICES DO NOT CONSTITUTE FINANCIAL, ACCOUNTING, TAX, LEGAL, OR INVESTMENT ADVICE. CRUNCHY TOOLS IS NOT A REGISTERED FINANCIAL ADVISOR, CPA FIRM, OR LAW FIRM. ANY ANALYSIS OR OUTPUT PROVIDED BY THE SERVICES IS FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE RELIED UPON AS A SUBSTITUTE FOR PROFESSIONAL ADVICE.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRUNCHY TOOLS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL OUR TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) $100 USD.

16. Indemnification

You agree to indemnify, defend, and hold harmless Crunchy Tools and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any rights of another party; or (d) your data or content.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Services before the changes take effect. Your continued use of the Services after the effective date constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services.

18. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.

Any disputes arising out of or related to these Terms or the Services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction. The venue for any proceedings shall be New York, New York.

YOU AND CRUNCHY TOOLS AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.

19. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Crunchy Tools regarding the Services.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
• Waiver: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
• Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
• Force Majeure: We will not be liable for any failure or delay in performing our obligations due to causes beyond our reasonable control.

20. Contact Us

Questions about these Terms? Contact us at:

Crunchy Tools

Operated by Gary Gurevich

Email: contact@crunchy.tools